FAQ

What materials are your jewelry made from?

Our jewelry is made from high quality materials including solid S925 silver, plated with 18k gold, embellished with freshwater pearls, mother of pearl and natural gemstones.

Can I cancel my order ?

Yes, you can cancel your order before it ships. Please contact our customer service by email in the Contact section, providing the order number.

When will I receive my order?

Orders are processed in the order we receive them. Standard shipping is 5-7 business days. You can track your order status on a tracking page.

Please note: Although our delivery carrier has quoted us these expected delivery times, sometimes life happens and they aren’t able to deliver within this timeframe. When this is the case, your tracking number may show a ‘delayed’ delivery date.